Due to the nature of digital products, we don't accept any returns or refunds on digital products. For example; any PDFs, JPGs, PNGs, and digital formats downloaded cannot be replaced or refunded. No shipping is included in these products and a download link we be recieved via your cart and email upon payment immediately.
We'll replace defective products or products damaged in shipping. Items ordered in error can be exchanged for store credit if order is cancelled before fulfillment. Please email firstname.lastname@example.org for a solution.
Orders to the US are for a flat fee of $10 USD. For unusually large or heavy orders, additional postage rates may apply and communication will be made to your email provided on your order if such is the case.
Orders generally have a 2-5 business day processing time from the time you make your order. Holidays and large volumes of orders may affect how soon we can process orders and we will do our best to make proper announcements if we are seeing slower processing time than usual. Please allow 3–7 business days for delivery from the time that your tracking information is received. Holidays may delay delivery estimates.
We are unfortunately not expanding on our shipping regions outside of the US at the moment but are still looking into reliable solutions and will update our shipping policy and site accordingly once we offer shipping to additional regions.